Domino's Pizza - New Milton

We spent 30 quid on 2 pizzas and made sure to REMOVE CHEESE on the app. They then took ages to arrive, only to have cheese on them anyway. Not only did they have cheese when we specifically made sure that they shouldn't have, but then just to add insult to injury, the idiots behind the counter wouldn't answer our calls. This leads me to believe that they either knew they had sent us pizzas with cheese, or since it was around 10 minutes to their closing time, they just weren't answering because they thought we would be placing another order. Stay away from this dump or face the consequences.

We were over charged £5, they don't issue refunds, so had to pay an extra £1.50 for cookies to get our money back. However we didn't want cookies. So mere made to spend £6.50 on something we didn't want.

I have to say my problem was solved very well. I ordered via Uber Eats and after 1.5 hours no one came. I then called and explained the situation to them, who said they didn't get anything from the Uber. Well, after back and forth they agreed to make my order and deliver it very quickly, even then, thank you for saving my evening

Since i’ve moved to new milton i have used this store a few times and every single occasion i have been met with the same disappointing service. After ordering a collection today which said on the app would take 20 mins, i am still sat here 40 minutes later, waiting for my food. The staff are unbothered and on a go slow and quite honestly very rude. As a hospitality worker i understand the pressure when it is a busy period, however what i cannot get on board with is being rude to customers that are just simply waiting for their order to be ready after waiting DOUBLE the amount of time told.

Paid £24 and waited an hour for my food just for it to be cold. Ridiculous.