Turkish Kebab House &Burger

I had what i thought was a good deal, and from looking at it the food looked lovely, however after eating my chicken shwarma wrap I felt unwell and began showing signs of food poisoning,being sick etc.. I hadn't had anything else and 2 hours after the food this began, I did reach out to the shop through foodhub however the shop declined to offer any refund and basically claimed i had made this up. I wont be ordering again which is a shame as I enjoy turkish food, but i dont wish to feel the way I'm feeling again. the delivery service was efficient to which is a shame that the food bought this down.

Absolutely fantastic takeaway! The food arrived hot, fresh, and full of flavour. Portion sizes were generous, and everything was cooked perfectly. Delivery was quick, and the staff were polite and professional. You can really tell they care about quality and customer service. Easily one of the best takeaways I’ve had — highly recommended, and I’ll definitely be ordering again!

The service was excellent, very fast delivery. However the food is not. This was a £11.99 "Mixed Doner Meal" with "Chicken" Shwarma. This was very small ratty bits of chicken, that was severly overcooked, old and stale, just like the actual Doner too. The chips were undercooked too and soggy. The Salad, that seemed fresh. I cannot recommend this place at all. Tiny portions and barely any chicken and what was there was just like honestly, off cuts reheated. No doubt I'll be visiting the toilet a lot tonight, I didn't even eat 1/4 of it, was disgusting. Why even sell food like this? Never have I ever had this "doner" meat this old and chewy. No was is this a Turkish Kebab place, I know Turkish people, If I send them a photo of what I've had they'd cry.

They have lost a long time customer, their rebrand seems to have come with reductions in value, my last order saw me able to buy a chicken burger meal with two burgers and a lotus biscuit milkshake for £10.50, today I bought a chicken burger meal with no option to add a second burger and only the option to add a can of pop for £11 (Pictures provided). Been ordering from here since 2019 and will no longer be ordering.

This place has unfortunately been taken over and is now Prime Flavours. We have ordered regularly since it opened, but it is obvious the new management has rebranded and changed the menu. Including using cheaper, inferior products and reducing portion sizes, whilst increasing prices. What we got was cooked very well with the extremely quick service we are used too from the staff here. It's such a shame and I hope the new management rethink this!