Mozza Prime
Mozza Prime is a kebab establishment in Doncaster that faces significant challenges regarding food hygiene and consistency. Concerns regarding the freshness of ingredients and the cleanliness of the preparation area suggest a need for stricter quality control measures to ensure a safe dining experience.
The customer service experience often lacks professional coordination, leading to errors in order accuracy and preparation times. Improving operational efficiency and staff communication is essential for providing a reliable and satisfying experience for local residents.
Features and services of Mozza Prime
- Kerbside pickup
- No-contact delivery
- Delivery
- On-site services
- Takeaway
- Late-night food
- Quick bite
- Counter service
- Casual
- Credit cards
- Debit cards
- NFC mobile payments
- Good for kids
- Kids' menu
- Free of charge street parking
- On-site parking
Mozza Prime is in position 114 out of 122 in Kebab shops in Doncaster
Customer Reviews
Mozza Prime has a rating of 3.6 out of 5 based on over 86 reviews on Google
Wow they really need to get customer service skills. There are absolutely rubbish. They need to learn how to speak English. Fluently so there’s no error well placing orders I had to go back down on my daughter scooter to get my money back. I find it absolutely disgusting
Had a few from here and been ok but just picked up a burger and kebab to find mould on the bread won't eat there again disgusting hygiene standard
Food hygiene is very poor. If you sit on the bench you can watch through the glass counter. I witnessed tongs tapped on inside of bin, dirty utensils from day before wiped with a tissue. We visited just after they opened and saw Donner meat with a white film on it that had been sat there all night. They reheated it and served us the outer layer.
Amazing staff, always make me smile and the pizza is the best I’ve had in Doncaster. Great work Vinesh, Adi and Anushka
We ordered a meal (burger meal) at 6pm and asked for us to collect it at 630pm. We went to collect and first thing I saw was the lady snatching the pizza cutter off the lad and then dropping the scoop to then use it on the pizza. They was arguing in the shop (people was waiting for there food) The lady then came to the counter for her to say "sorry I forgot to do your order". We had another party meal in the car and by the time we got home it was cold as we was waiting for mine. The burger meal was undercooked. I was personally disappointed and the lady was aware of this.
Ordered food for delivery. Waited an hour and a half and had to chase food. When it arrived my order was incorrect so called for them to correct it. They returned 30 minutes later, after everyone else had eaten, asked me to pay more as they had incorrectly charged originally. My order was a chicken shish wrap and had hardly any chicken in it and it looked as though they had dug in the offcuts for it. Won't be ordering from here again.
Went into store and glad I did , ordered a single cheeseburger and a double doner burger , had to first mention that one was a double burger so they needed another burger patty on the grill , then had to mention when the double burger was being wrapped that it was a doner burger so needed doner meat for which there was the minimal amount placed on . Handed the food and no apology for almost screwing our order up , got the food home and the burgers where tough and nasty , obviously had been overcooked due to having to wait for another burger to be done due to their incompetence, place used to be nice but I would avoid it now , crap food and worse customer service. AVOID !!!
Information about Mozza Prime
Address
Mozza Prime is located at 13 St David's Dr, Scawsby, Doncaster DN5 8NG, United Kingdom
Phone
The phone number of Mozza Prime is +44 1302 953500
Website
The website of Mozza Prime is: mozzaprimedoncaster.com
Business Hours
Monday: Closed
Tuesday: 16:00–23:00
Wednesday: 16:00–23:00
Thursday: 16:00–23:00
Friday: 16:00–02:00
Saturday: 16:00–02:00
Sunday: 16:00–23:00
