Lady of the Lake

Very disappointing and poor customer service. They welcomed me at first, but after that the service was not helpful at all. I only asked for a simple option — a few well-cooked chicken pieces with chips. This was not something strange or completely outside what they sell. It was just a basic combination using food they already have. Instead of trying to help or showing any flexibility, they refused and just kept saying they stick to the menu. I even asked to speak to the chef, but then another person came out wearing casual summer clothes, which did not feel professional at all. It made the whole experience feel careless and badly handled. For a food business, this kind of attitude is very disappointing. Customers should not feel like they are asking for a favour when making a simple food request. A little flexibility and proper customer care would have made a big difference. I left unhappy and would definitely think twice before going back.

Fantastic place, really friendly great service. Good choice of meals, cooked beautifully, good portions and very reasonable prices. Would recommend to anyone visiting the area. Also some real nice ciders and to top it all doggy friendly.

Visited today for lunch with my sister and friend. The lady behind the bar was so lovely and friendly and gave us a warm welcome. We had a 2 course meal and a couple of bottles of wine. The menu had a wide selection of dishes, The food was so deliciously tasty, of good portion sizes and reasonably priced. I would highly recommend this establishment and will be visiting again in the very near future. Keep up the good work 😊

Super friendly and helpful staff. Food a mixed bag. Ham and cheese panini very average. Onion rings, absolutely incredible.

Lovely pub to have a meal at 😊 The only downside I have was that there were 11 of us in our party eating. We all ordered together, and from the first meals to come out, we waited a good 35 minutes for the last 4 meals. By that time the rest of the party had finished. It wasn't like we all ordered different meals either - we kept it simple. But on a better note, the food was delicious and fresh. ( onion rings could do with a bit less batter ) It was also nice that our furry babies (dogs) were welcome inside, too.

Came in for drinks on a quiet sunday didnt have any food it was absolutely amazing and the man who served us was lovely had a proper chat with me and my partner made us feel so welcome and he was absolutely amazing

Came on a p bar crawl. drinks are a tad expensive but no different to everywhere else in ob at the moment. Lovely funcrion area that on this night had a band and karoke and dj. was a good night.