Co-op Food - Market Harborough - Leicester Road

Exceptional service, outstanding product quality, and a genuinely welcoming atmosphere. What sets this Co-op Food apart is the attention to detail and the dedication of the staff, who consistently go above and beyond to help customers. The store is always clean, well-organized, and fully stocked with fresh products and everyday essentials. In an age where customer service often feels rushed and impersonal, this store maintains a strong sense of community and professionalism. Every visit is smooth, efficient, and enjoyable. It's clear that the team takes pride in their work, and that commitment is reflected in the overall shopping experience. Easily one of the best local convenience stores in the area. Highly recommended.

A great location for convenience with good parking. Reasonably well stocked. A lot of poor staff though. Some good ones but few and far betweeen most just Ignore their customers and seem to just be going round collating the online orders and chatting on their headsets to each other. A shame as it makes yiu feel uncomfortable to go in. Review your customer service.

Not impressed when i called in to buy cigarettes this morning when a member of staff called Carl appeared very judgmental on smokers and those who vape. He said it was good that all these prices had increased in the budget. Well keep your personal opinions to yourself Carl and do not express them to your customers and members.

This particular shop (not all) is generally okay. I am leaving this review as cautionary advice, however, for those using their cards to pay for goods. Today, for the second time within a year, their card machine has messed up just as the payment is being/has been approved. So that the money leaves your account, but then refuse to let you leave with the goods you have just paid for. Even when you show your banking app to prove payment has gone through. What really sticks in the throat is the attitude of staff members, who start giving you dodgy looks and begin talking to you as though you're trying to pull some fast one. Even though you are proving payment has been verified. My advice to others would be to use cash only when using this particular branch. Because their machines are dire, but refuse to admit they have a problem with them.

It's an okay little shop to get the odd item when I visit Market Harborough.

Unfortunately only one star due to terrible customer service, most the staff are rude and don't even acknowledge me after I say a polite hello, there are a couple of staff that are polite but the majority spoil it for them!! It could be so different with decent customer service. The store it located well and a good selection of goods and good parking. Come on, sort the staffing out!!!! You'll get more customers.

Really helpful staff here. My arthritis was playing up today. They asked me to lift my basket up to the till. When I explained I couldn't, a lass came around to the front of the till and lifted my basket up and the young man serving me packed my groceries for me. Super helpful and very polite.