Moon's Grill

Absolutely horrendous. I ordered fish and chips meal, the fish was the most disgusting thing Ive ever had the misfortune of almost eating. The chips were undercooked and gross, the fish was soggy slimey and the batter was held together by some undescribed gooey mixture. Absolutely disgusting, i count myself lucky to not have had food poisoning with the little amount I did eat. STAY WELL CLEAR!!!

Strange one. Food took 1 hour and 20 mins. Pizzas were not at all as described. Neither had much cheese. Punjabi one had no green peppers, no chicken tikka, no green chillis and was not spicy at all. The kebab one had about 10 scattered pieces of kebab meat all burnt across an 18" pizza. The margarita "cheese in the crust" literally has no cheese in the crust. The "large chips" were half a box. But they did taste ok. Perhaps it’s because we were so hungry having waited so long. Reducing score to 1 star as no response from complaint via orderYoyo.

I wish I could give less than 0. Food was over an hour late, EVERYTHING was cold and portions awfully small and dry. You allowed this to leave your premises so this is what you get. Instructions for kebabs were ignored and served on top of lovely stale pitta which could stand up on its own, then clearly used as a tennis ball for a dog as everything was upside down and spilled out the containers. Chips were over cooked and crunchy, also cold. The Chicken Special was....special indeed. Tasted like cigarettes and over cooked old meat. Also cold. The Melting Meatballs had no tomato sauce, a sprinkle of cheese if that and were presented as a clump of what resembled giant rabbit s**t pellets. Absolutely disgusting service and food. Avoid at ALL costs. Now patiently waiting for the bad stomach and or food poisoning. Wish me luck! UPDATE: 10 minutes after posting this the stomach pains begin.

We ordered BBQ original pizza, and when the food arrived it was cold and dry. We then realized that none of the toppings corresponded to the description of the pizza given on Uber Eats. The pizza was described to have a barbeque base, plain and chinese chicken and green peppers - which were all not added to the pizza. Instead we had a ton of sweet corn - which was not specified in the description - scattered and a minimal amount of tandoori chicken sprinkled here and there. The overall taste of the pizza was unpleasant, so we decided to phone Moons Grill and let them know that our order was wrong. After telling them, the man on the line proceeded to yell at us and tell us that the pizza that he made was in fact correct and accused us of lying. He continued to insult us and told us that he didn't care about the complains and that we should carry on complaining everywhere, then hung up on us. The customer service is horrendous, the person was rude and extremely unapologetic. This has by far, been my worst experience in ordering online.

What can I say, waited almost an hour and a half for our delivery, paid £30 for three kebabs, stuffed mushrooms and mozerella sticks. The mushrooms were cold and the box so saturated with grease that it was falling apart. There were only a couple in there and they were awful. The mozerella sticks were also cold and unfortunately terribly dry. Again they're going in the bin. The kebabs were the alright, though, again the boxes were saturated with grease and the paper was wet through and falling apart. Unfortunately they too were cold. Throughly disappointed, after such a long wait, expensive prices and ending in total disappointment.